Personalised care

Personalised care forms part of the NHS’s Long Term Plan. It provides patients with greater choice and control over the way their care is planned and delivered and is based on ‘what matters’ to them as well as their individual strengths and needs. Critically, personalised care takes a whole-system approach, integrating services around the person including health, social care, public health and wider services. 

At ABC we are committed to helping deliver the NHS’s ambitions for personalised care and have three roles that specialise in providing patient-led, non-clinical support for patients.

Social Prescribing
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘social prescribing link workers.’ Our team of Social Prescribers give their time to focus on what really matters to each patient.  They take a holistic approach, connecting people to community groups and services for practical and emotional support.  

Health and Wellbeing Services
This whole person approach aims to address lifestyle issues and encourage proactive prevention of new and existing illnesses. Our Health and Wellbeing Coaches support and motivate patients across multiple clinic sessions to identify their needs, set goals, and support them to implement and achieve their personalised health and wellbeing objectives.

Care Co-ordination  
Care Coordinators are responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services and educating them about their condition. They work in practices or across a number of practices to empower patients to be independent whenever possible and support the care team to evaluate interventions.