Personalised care means people have choice and control over the way their care is planned and delivered. It is based on ‘what matters’ to them and their individual strengths and needs.
We have recently launched a personalised care project that feeds into both the Population Health Board and Personalised Care and Sussex Primary Care Board. The pilot aligns with the Long Term Plan NHS Priorities 2023/24 delivers on the Core20PLUS5 approach.
It employees two Social Prescribers and a Care Coordinator and explores the impact of their roles on the wellbeing of refugees and asylum seekers in our local hotels. The team act as single points of contact to help navigate the health care system and connect them to community groups and statutory services for ongoing support. Our Social Prescribers meet with individuals to listen to what they need support with and help them to form links with other organisations and the community, while our Care Co-ordinator provides coordination and helps patients to navigate appropriate healthcare services.
Criteria is listed below:
- 18 years old or over
- Low mood and low self-esteem
- Worry and stress
- Social isolation
- Requiring support on community engagement
- Looking for advice and support on healthy/active lifestyle
- Requiring support to navigate the healthcare system
- Under 18 years old
- Experiencing acute mental health difficulties (e.g. Suicidal Ideation and DSH)
- Under the care of a Community Mental Health Team
- Exclusively looking for support with finances, housing or the asylum process – but we can re-direct to alternative and appropriate services.