Sick leave is part of working life – but unmanaged absence can put real pressure on practice teams. In this session, we’ll give managers the tools, confidence and clarity to deal with absence fairly and consistently. From handling tricky conversations to addressing legal risks, we’ll show you what good looks like – and how our ...

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This year’s QOF changes mean the overall income hasn’t dropped – but practices will have to work harder to earn it.  In this session, we’ll unpack what’s changed, what it means for your team, and how to focus your efforts where it counts. From smarter recall strategies to getting your prevalence and coding right, we’ll ...

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Managing NHS pensions in general practice can be a real headache. From contribution discrepancies to unexpected payment adjustments, small admin errors can lead to big financial and operational issues. In this session, we’ll unpack the most common pitfalls in practice pensions and give you practical, proven strategies to stay on top of it all. Learn ...

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