We will treat you with dignity, respect and privacy
Our commitment to you
- We are committed to ensuring a safe, respectful, and supportive workplace for everyone.
- You will be listened to and supported when reporting incidents of verbal aggression or abuse.
- Reporting concerns is never considered frivolous, no matter how small the issue may seem.
What you can expect
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Your voice matters
We value your input and need to understand the challenges you face to identify patterns and take meaningful action. -
Accessible reporting
You can report incidents to your manager or log them via our Incidents System, Ulysses. -
Confidential support
Our Employee Assistance Programme (EAP) is available to offer confidential help whenever you need it. -
Practical steps to address issues
Even if it feels like nothing can be done, we will explore steps to support you and address the issue.
Your role
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Speak up
Please report any incidents of verbal aggression or abuse—big or small—so we can work together to resolve them. Find out more about our Freedom to Speak Up initiative. -
Engage with support
Utilise the tools and services available, including your manager, Ulysses, and Employee Assistance Programme. -
Promote a respectful workplace
By sharing your experiences and concerns, you contribute to making our workplace safer for everyone.
Together, we can build a workplace where everyone feels valued, respected, and safe.





